Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
You have the right to revoke this contract within fourteen days without specifying any reasons. The revocation period is fourteen days with effect from the day, - on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly; In order to exercise your revocation right, you must inform us:
OS-Ebrands GmbH, Badstrasse 13-15
Telephone number: +4991139440232
Fax number: +4991139440231
E-Mail address: email@example.com
of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
You can also electronically fill up and send the specimen revocation form or another clear declaration on our website (www.engelsrufer.de). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation. In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment. We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier. You must return or transfer the products to us or OS-Ebrands GmbH - Badstrasse 13-15 - 90762 Fürth immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline. We bear the costs for returning the products. You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
The revocation right expires prematurely in case of contracts
This sample revocation form is enclosed with each delivery and is available for Download here.
Alternatively, you can use our online form. www.engelsrufer.de/revocation